Terms of Service

Kivee is a management platform for sports and activity academies, operated from Spain (“Kivee”, “we”, “us”). These terms are a contract between Kivee and the academy or person that opens the account (“you”).

Kivee is designed for academy owners, admins and coaches. To use Kivee, you must:

• Be at least 18 years old
• Provide accurate information when creating your account
• Use the service only for lawful purposes
• Not use Kivee to manage activities that violate local laws

Students never need a Kivee account. They interact with Kivee only through the enrollment forms your academy shares with them.

You're responsible for keeping your credentials secure. Don't share your password, and notify us immediately if you suspect unauthorized access.

You can invite teammates with different roles (admin, member). You're responsible for who you invite and for what they do in your academy — remove access promptly when someone leaves your team.

Each account is for one academy or organization. If you manage multiple academies, contact us — we'll find a setup that works.

With a Kivee account, you can manage students, groups, schedules and payments, invite teammates, use the mobile app, and export your data at any time. You may not:

• Resell, sublicense or use Kivee to build a competing product
• Attempt to bypass security measures, rate limits or access data of other academies
• Use public enrollment forms to collect information for purposes unrelated to enrolling students in your academy
• Upload content that is unlawful or that you have no right to use

For the personal data of your students, their guardians and enrollees, your academy is the data controller and Kivee acts as your processor: we only process that data to provide the service, following the Privacy Policy and your instructions through the product.

As controller, you confirm that:

• You have the right to collect and manage the student information you put into Kivee — including parental or guardian consent for minors where local law requires it
• You will use enrollment links responsibly: share them with people who actually want to enroll, review pending registrations promptly, and reject submissions you didn't expect
• You will honor requests from students and guardians about their data (access, correction, deletion) — we provide the tools and will help you fulfill them

If we receive a complaint that your academy is collecting minors' data without authorization, we may pause your enrollment links while it's resolved.

Kivee is offered as a subscription. New academies get a free trial — no card required — and current prices are always shown before you pay. When you subscribe, your plan renews automatically until you cancel, which you can do at any time from your billing settings (you keep access until the end of the paid period).

Payments are processed securely by our payment provider (Stripe); we never store your card details. Prices may change with at least 30 days' notice before your next renewal. Taxes may apply depending on your country.

Refunds are handled case by case. If you have a billing issue, reach out and we'll sort it out.

You own your data. Kivee doesn't claim any rights over the content you upload or the student information you manage — you give us permission to store and process it only to provide the service.

You can export your data at any time. If you close your account, we delete your data within 30 days, except records we must keep by law (see Privacy Policy).

Kivee is provided “as is”. We work hard to keep the service reliable, but we can't guarantee it will be available 100% of the time or free of errors, and we may change or improve features as the product evolves.

To the extent permitted by law, we're not liable for indirect or consequential losses, and our total liability is limited to the amount you've paid us in the 12 months before the claim. Nothing in these terms excludes liability that cannot be excluded under applicable law (including Spanish and EU consumer law).

You can close your account at any time. We may suspend or terminate your account if:

• You materially violate these terms
• Your account is used for fraudulent or harmful activity, or to collect personal data improperly
• Your subscription remains unpaid after a reasonable grace period

If we need to suspend your account for any other reason, we'll give you at least 14 days' notice and help you export your data first.

Kivee — the software, design, and brand — belongs to us and our licensors. These terms give you a right to use the service, not a license to the platform itself. If you send us feedback or suggestions, we can use them to improve Kivee without obligation to you.

These terms are governed by Spanish law. Disputes will be resolved by the competent Spanish courts — unless you use Kivee as a consumer and the mandatory consumer-protection rules of your country of residence give you additional rights or a different venue, in which case those apply.

We may update these terms from time to time. If we make significant changes, we'll notify you by email at least 14 days before they take effect. Continued use of Kivee after that date means you accept the updated terms.

If you disagree with a change, you can close your account before it takes effect and we'll help you export your data.